Robert Besser
24 Apr 2025, 00:47 GMT+10
WASHINGTON, D.C.: More U.S. pharmacies are promising to get prescriptions to your doorstep faster than ever, with same-day delivery options expanding across the country.
However, even as giants like Amazon and Walmart scale up their services, questions remain about how widely consumers will embrace them.
Walmart has now rolled out same-day prescription delivery to nearly every state, while Amazon is adding small pharmacies near distribution hubs to expand its reach. Both companies say demand for faster service has grown, especially since the COVID-19 pandemic.
"This is just elevating that level of convenience," said Kevin Host, senior vice president of Walmart Pharmacy. He said delivery was the number one request from customers when surveyed.
Amazon Pharmacy's Hannah McClellan said the company wants to build "a pharmacy in your pocket" with fast deliveries and 24/7 access to pharmacists. By the end of the year, Amazon expects to reach nearly half the U.S. population with same-day prescription deliveries.
CVS and Walgreens have also been expanding rapid delivery options. Walgreens can deliver in under two hours at some locations, and CVS Health reported over 4 million same-day deliveries in 2023. Grocery delivery services like Instacart have entered the market too, offering prescription drop-offs through partnerships with stores like Costco and Publix.
But the growth of fast prescription delivery faces real challenges.
Experts say convenience alone may not be enough to sway many consumers. "It takes a lot to change people's behavior when it comes to their health care," said Arielle Trzcinski of Forrester. She noted that fees, insurance coverage, and existing habits still weigh heavily in customer decisions.
RAND health economist Andrew Mulcahy said many patients already get recurring prescriptions delivered through insurance plans and are unlikely to switch. "The practical implications of these kinds of programs will be very muted," he said.
There's also the trust factor. Switching pharmacies may complicate insurance coverage, and not all drugs are easily delivered. Some people also value face-to-face interactions at their local pharmacy—especially for chronic care or questions.
For others, the appeal is still limited. "Maybe 10 years from now when I'm not able to do it myself," said 72-year-old Don Watson, as he left a Walgreens in Indianapolis. "Sometimes the wait can be a little long … that's my only gripe."
Get a daily dose of Africa Leader news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Africa Leader.
More InformationWASHINGTON, D.C.: In November, a passenger plane was about to land at San Francisco airport when the pilots suddenly saw a drone flying...
LAHORE, Pakistan: A Christian man in the town of Jaranwala, in eastern Pakistan, will appeal a death sentence given to him by an anti-terrorism...
CUTID, Philippines: On April 18, Good Friday, Christian believers in the Philippines were nailed to crosses in a reenactment of Jesus...
WASHINGTON, D.C.: The United States will limit visas for more than 250 officials from Nicaragua, U.S. Secretary of State Marco Rubio...
LANSING, Michigan: The Health Department in Michigan confirmed a measles outbreak in Montcalm County this week, marking the first such...
WASHINGTON, D.C. The U.S. Supreme Court will hear arguments on May 15 about President Donald Trump's attempt to restrict automatic...
MOSCOW, Russia: Russia's central bank is widely expected to leave its benchmark interest rate unchanged at 21 percent when it meets...
PHNOM PENH, Cambodia: Cambodia and China have revived work on a stalled canal project that aims to connect the Mekong River to the...
WASHINGTON, D.C.: The U.S. Department of Justice kicked off its landmark antitrust trial against Google this week, warning that the...
NEW YORK, New York - U.S. President Donald Trump retreated from his harsh approach to trade negotiations with China on Wednesday, and...
WASHINGTON, D.C.: More U.S. pharmacies are promising to get prescriptions to your doorstep faster than ever, with same-day delivery...
WASHINGTON, D.C.: The Trump administration has launched the first step in crafting a new five-year offshore oil and gas leasing program...